Privacy Policy

1. Who We Are

GoHighLevels (accessible at saashighlevel.co) is operated by Zain Makhdoom as an Authorized Independent Service Provider of HighLevel®. We are not HighLevel, Inc., its employees, agents, or representatives. Any services, opinions, or representations made on this website are solely those of GoHighLevels and do not represent HighLevel, Inc.

2. What Data We Collect

We may collect the following types of personal information when you interact with our website and services:

• Full name
• Email address
• Phone number
• Company/business name
• Payment information (processed securely via Stripe — we do not store your card details)
• Usage data (pages visited, time on site, referral source)
• Cookies and similar tracking technologies

3. How We Use Your Data

We use the information we collect for the following purposes:

• To process your signup and create your HighLevel® account
• To provide onboarding, setup, and support services
• To communicate with you about your account, services, and promotions
• To improve our website experience and optimize our content
• To comply with legal obligations

4. How We Share Your Data

We do not sell your personal data. We may share your information with the following third parties as necessary to provide our services:

• HighLevel, Inc. — to create and manage your HighLevel® account on your behalf
• Stripe — to securely process payments
• Analytics providers (e.g., Google Analytics) — to understand website usage and improve our services

5. Cookies

We use cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

• Essential cookies — required for basic website functionality such as session management and security
• Analytics cookies — help us understand how visitors interact with our website (e.g., pages visited, time spent)
• Marketing cookies — used to deliver relevant advertisements and track campaign performance

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

6. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures, including:

• 256-bit SSL encryption on all pages to protect data in transit
• Stripe PCI-compliant payment processing — your payment details are handled directly by Stripe and never stored on our servers
• Access controls to limit who can view personal information

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request that we correct any inaccurate or incomplete data
• Right to deletion — request that we delete your personal data, subject to legal obligations
• Right to opt out — unsubscribe from marketing communications at any time
• Right to data portability — receive your data in a structured, commonly used format
• Right to object — object to certain types of processing of your data

To exercise any of these rights, please contact us at support@saashighlevel.co. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites, including HighLevel® and other service providers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal data, please contact us at support@saashighlevel.co.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Business: GoHighLevels (operated by Zain Makhdoom)
• Website: saashighlevel.co
• Email: support@saashighlevel.co